What’s Working Long-Term
The top-performing
initiatives from a 3-year longitudinal analysis
Why Campus Resources Matter
How access to spaces like libraries, study areas,
and Wi-Fi boosts academic success and belonging
Shifting From Logistics to Guidance
How collaborative tools
help students plan
and register independently,
so advising appointments can focus on personalized guidance and student goals
Personalisation that Gets Noticed
Why targeted, timely communication drives stronger engagement and persistence
Access to Campus Resources
Fuels Student Success
Library resources were linked to a
5.3 percentage point lift in persistence
Non-academic resources—like quiet study spaces, collaborative areas, computers, and Wi-Fi—play a key role in fostering connection and academic focus
Streamlined Registration with Seamless Support Boosts Persistence Institutions using Civitas Learning tools saw a 4.1 percentage point lift in persistence
A simplified experience—combining academic planning, scheduling, and registration—reduces frustration and keeps students on track
Real-time collaboration between students and advisors supports better course alignment and decision-making
It’s Not Just What You Say—
It’s How You Say It Tailored messages based on persistence likelihood outperform generic communication
Human-centered, relevant outreach leads to stronger student engagement